PAYMENT, EXCHANGES AND RETURNS
Over the next 14 days product changes will be accepted. They should include the packaging and accessories, and will be subject to verification that they are in the condition they were delivered and that have not been used or damaged by improper handling or storage or negligent. They always accompany the corresponding delivery note or invoice.
In the case of manufacturing defect change or packaging, or in the case of error in the order, his replacement at no additional cost and without right will be offered by the CUSTOMER to any compensation. All costs incurred shipping the right product repaired or borne by EVA VS. MARIA.
In any case, the changes will always be subject to prior review by EVA VS. MARIA product status object exchange and verification that they have complied with the applicable requirements under the present conditions of sale.
EVA VS. MARIA reserves the right to reject changes communicated or sent after the deadline or products that are not in the same condition in which they were delivered.
The changes will be managed by sending an email to making a description of the alleged reasons and causes for it. It will also be necessary to indicate the name and the reference number of the order. Upon receipt of the petition, we will process timely.
We inform you that at times of discounts or special discounts we do not proceed to return the amount paid. We offer you the possibility of changing the model for another model that you prefer without a time limit.
Payment methods available in our eshop, Paypal or Credit card. Also you can transfer the money to our bank account asking us via mail for the details.
Worldwide free shipping in purchase over 100€
Added to the end of the purchase:
Rest of the world +24€
The shipment will be made by certified package with delivery of 1-2 days National, 3-5 days Europe and 5-10 days to the rest of the world.
Once the product is received, if you wish to change it for another model or size you will be charged with the additional transportation charges. If you want a refund, we reimburse the quantity discounting the transport costs and bank management fees once we have received the item back in perfect conditions.
When making the payment, you receive the invoice purchase in PDF format in the mail directed to this effect at the time of placing the order, the original of it will deliver along with the purchased item at the time of the delivery.
The customer is responsible for the confirmation of receipt of the notifications and to put in our knowledge any changes to your data, being EVA VS. MARIA exonerated from any liability for this circumstance.